Terms and Conditions

- Shipping/Returns.
- Purchase Terms.
- Privacy Policy.
- Cookies Policy.

 

Shipping/Returns

We ship to Spain (Peninsula and Balearic Islands only), Portugal (except islands) and France (Continental).

Shipments to mainland Spain are free.

If the order was placed before 17:00 hours, the shipping time in the case of provincial capitals (Iberian Peninsula) is 24 hours. In other populations of peninsular Spain shipping time shall not exceed 48 hours.

Shipping time to the Balearic Islands is 3 working days (order placed before 17:00 hours) and cost is detailed in the following scale:

Shipping to Balearic Islands

Weight from

Weight to

Total price
(21% VAT incl.)

0 kg

< 10 kg

9,55 €

10 kg

< 20 kg

13,47 €

20 kg

< 30 kg

16,33 €

30 kg

< 40 kg

19,27 €

40 kg

< 50 kg

22,40 €

50 kg

< 60 kg

26,11 €

60 kg

< 70 kg

29,69 €

70 kg

< 80 kg

32,98 €

80 kg

< 90 kg

36,02 €

90 kg

< 100 kg

36,70 €

100 kg

no upper limit

42,56 €

We ship to the rest of Europe through GLS Spain.

Shipping time to Portugal (Peninsula) is 3 working days (order placed before 16:00 pm local time Portugal) and its cost is detailed in the following scale:

Shipping to Portugal (Peninsula)

Weight from

Weight to

Total price
(21% VAT incl.)

0 kg

< 5 kg

15,33 €

5 kg

< 10 kg

17,53 €

10 kg

< 20 kg

19,63 €

20 kg

< 30 kg

27,63 €

30 kg

< 40 kg

34,64 €

40 kg

< 50 kg

38,49 €

50 kg

no upper limit

42,27 €

Shipping time to France (Continental) is 3 working days (order placed before 17:00 PM, local time France) and its cost is detailed in the following scale:

Shipping to France (Continental)

Weight from

Weight to

Total price
(21% VAT incl.)

0 kg

< 2 kg

16,58 €

2 kg

< 3 kg

16,70 €

3 kg

< 5 kg

16,70 €

5 kg

< 7 kg

16,82 €

7 kg

< 10 kg

18,39 €

10 kg

< 15 kg

19,00 €

15 kg

< 20 kg

19,48 €

20 kg

< 30 kg

22,02 €

30 kg

< 40 kg

31,70 €

40 kg

< 50 kg

34,61 €

The prices of our store are with 21% VAT INCLUDED.

 

In accordance with the provisions of art. 44 of Law 7/1996 of 15 January, on the Retail Trade, the customer is entitled to withdraw the order requested within seven working days of receipt, prior notification to TECNOINVER, SL, using for this withdrawal document in which the name and address to whom the data should be sent and identification of the contract and the contractors referred to clearly identify. TECNOINVER S.L. is obliged, under the Act, to return the full amount without deducting costs within a maximum of thirty days. Working days are established according to the law in force in the country of destination of the goods or services.

For any possible incident or complaint, we recommend that you contact the Customer Service, tel: 952 006 432.

You can also email us at:

comercial@eurobateria.es

 

Returns must be sent to the following address:

TECNOINVER, S.L.

Avenida Estrella del Mar, 16 Bajo C

29630 Benalmádena

 

The refund will be made by crediting an account. The rules regarding returns, (regulated by Law of 15/1/96 number 7/1996) claims, warranty and invoicing are as follows: Returns of products will only be accepted if they are in good condition. Return the product without the original packaging will depreciate it. The delivery note or invoice issued by TECNOINVER, SL is valid as manufacturer's warranty, it will take effect from the day the delivery is made to the buyer's address.

Claims for incidents as the product is delivered damaged, wrong, or any other cause which may claim shall be treated as follows: You must request a refund by contacting by phone or email with eurobateria.es. Damage caused by transportation is not returnable if they have not communicated within 24 hours of receiving the order.

In case of refund request (right of withdrawal), the client must send the product to TECNOINVER, SL within 7 working days after receipt of order, and return costs are the responsibility of the customer (as of 15/1/96 Law No. 7/1996). If instead you want the replacement, TECNOINVER, SL promises to deliver the customer another product in perfect condition once received and checked the condition of the returned product.

 

Conditions of purchase

Company data

TECNOINVER, S.L.

CIF: B93207157

Avenida Estrella del Mar, 16 Bajo C

29630 Benalmádena

Registered in Commercial Registry of Malaga, Volume 4791, Book 3699, Sheet 82, Page MA-106208.

All product orders are accepted by eurobateria.es according to the following general conditions of sale which will be part of the Sales Contract. The acceptance of the product implies acceptance of these Terms and Conditions.

Prices and Payments

The prices listed in the store are with 21% VAT included. If you have registered for VAT exempt area, you will see only the net price of the item.

eurobateria.es reserves the right to change the price of goods without notice according to market conditions.

All invoices or purchase invoices are due on the date shown therein. Payment must be made ​​by the means indicated at the time of order and in Euros. We accept as payment the deposit account or bank transfer, payment by credit card via secure Virtual POS Servired or by COD (+8% fee by Ramoneda RDA).

Certain items only allowed as payment prior transfer.

The COD orders accepted limit is 400 €. For higher priced orders is required prior transfer.

For large volumes of purchase, ask us for price and availability.

Delivery and product availability

With the exception of a possible special agreement; eurobateria.es products will be served at the agreed time on the day of payment or from the acceptance of the order by eurobateria.es

The commitment made by eurobateria.es of sale and delivery of the merchandise offered is subject to availability of stock while stocks last. Eurobateria.es in its commitment to quality and customer service, trying at all times that the products advertised are available in each product reporting the delivery time depending on stock. However, in case of breakage of stock of the item/s Included in the order, the customer / user of the new delivery schedule and the client user is informed he may choose to accept it, or by the cancellation of order.

The delivery is considered completed since the product is made available to the Customer by the carrier and the consignee signs the delivery receipt. It is the responsibility of the recipient to verify the products when receive them, and expose all the caveats and complaints when justified.

If the Customer does not agree with either the type or quantity of the products specified on the delivery note, the Customer should lodge a complaint within seven (7) days as from the delivery date.

The Customer will pay for any shipment costs incurred, unless the said circumstances warrant free shipment.

The availability of the products shown in our catalog should reflect the actual condition of the product, but sometimes may not be current at the time of purchase. However, in case of lack of stock of a product, it will be notified via e-mail to the buyer as soon as possible.

All offers will be valid until the date shown (if any) or while stocks last.

Ownership and Risk

All products will eurobateria.es property until full payment of the price thereof is made.

 

Claims

In case of damage caused by transportation is not returnable if they have not were notified within 24 hours of order delivery.

Claims, or liability for products that differ in quantity or specifications given to the buyer unless the buyer notifies via email within 7 working days after the date of receipt of the same will not be accepted.

 

Warranty

24 Months for accumulators .: VARTA SILVER DYNAMIC AGM, BLUE DYNAMIC EFB, SILVER DYNAMIC, DYNAMIC BLUE AND BLACK DYNAMIC.

12 Months for .: VARTA PROMOTIVE.

6 Months for .: accumulators for MOTO  and VARTA PROFESSIONAL.

The guarantee of the products sold by TECNOINVER, SL, and sets lends under the provisions of Law 23/2003, of 10 July, on guarantees in the Sale of Consumer Goods, legal framework aimed at facilitating the consumer options for remedies when the purchased not in accordance with the contract, giving you the option to require the repair or replacement of the goods, unless this is impossible or disproportionate.

Products offered through TECNOINVER, SL are top brand and top quality. They are not second quality products or from exposure.

TECNOINVER products, S.L. are sealed by suppliers and manufacturers, unless otherwise indicated. In that case, the customer will be informed that the product has been examined and it has carried out a routine check. In case of lack of conformity of the product, within two years from recognized upon delivery to the buyer to enforce their rights. However, only 6 months after delivery will be assumed that the lack of conformity already existed at the time of delivery correspond to the buyer to prove, in the remaining 18 months (that is, from the seventh to end of two years) that the product did not comply, all in accordance with Article 9 and following of the Act.

The liability of TECNOINVER, SL for lack of compliance is extended to those expressed within a period of two years from the time of delivery. The Customer shall inform TECNOINVER, SL the lack of conformity within two months after he has knowledge of it.

Commercial Warranty: manufacturers can offer additional guarantees, the extent and duration differ between products and brands. Such guarantees shall be exclusively by the manufacturer agrees to them. Under this law, the seller is obliged to deliver to the consumer which are in conformity with the contract of sale on the terms that the law states (art. 1), considering these goods as "movable tangible property for consumption private "(art. 1). Therefore, as required by Article 4 of the law on the liability of the seller and the buyer's rights. "Seller liable to the consumer for any lack of conformity which exists at the time of delivery of the goods in terms of this law gives the consumer the right to either repair, a replacement, a price reduction and termination of the contract". In any case, TECNOINVER, S.L. not be responsible for any damage resulting from misuse, unprofessional handling or installation, or as short circuit malfunction. The warranty is not valid if factors outside the normal use of the product, such as increases or decreases in voltage, use of improper accessories or prohibited by the manufacturer, falls, water, fire or improper or abusive handling by the customer or by third parties not authorized by the manufacturer. The warranty period shall begin on the day of delivery.

 

Warranties void

- Incorrect use, handling or maintenance by the Customer of a component, product, kit or equipment.

Improper repair, modification or extension by the Customer of a equipment.

- Impairment, disposal or concealment by the Customer, of the identification label of TECNOINVER, SL or the manufacturer of any product (including as part of equipment, kit or product) distributed by eurobateria.es. That is, any damaged material, with obvious signs of improper handling will not be accepted.

They are excluded from any warranty defects and damage caused by external events, accidents, electrical accidents mainly due to wear and use contrary to the instructions of eurobateria.es.

Products modified or repaired by the Customer or any other person not authorized by eurobateria.es., and products that are the subject of a specific support contract are also excluded.

These warranty conditions do not affect consumer's statutory rights protected by applicable national legislation.

 

Complaint forms

According to art. 1 RD 5/1997 January 14, there are available to our customers, complaint forms at the registered office of the company.

 

Jurisdiction

The parties submit themselves, at its option, to resolve conflicts and to waive any other jurisdiction, the courts of client's domicile. Also, as an entity attached to CONFIANZA ONLINE and in terms of its Code of Ethics, in case of disputes relating to recruitment and online advertising, data protection, child protection and accessibility, users can go to system of extrajudicial dispute resolution CONFIANZA ONLINE (www.confianzaonline.es) embodied in the Jury of the Advertising Self and the National Consumer Arbitration Board.

 

Privacy policy

TECNOINVER S.L. below describes the privacy policy of the data stored in "eurobateria.es".

1. Data provided or collected by TECNOINVER, SL

TECNOINVER S.L. collects two types of information about users of eurobateria.es:

a) personal information that users voluntarily provide when requesting a service or participate in a promotion that includes data associated or associable individual identity.

b) navigation information, which is automatically collected when visiting the site and which is information that can not be associated to the identity of an individual.

1.1 Personal Information. Personal information is collected in different ways:

a) First, when a user registers to request a service we request your personal information such as your name and email address and select a user name and password.

b)Other information. In addition to registration, TECNOINVER, SL may ask you to enter personal information at other times. If you contact TECNOINVER, SL You can keep a record of that correspondence. When eurobateria.es collect personal information TECNOINVER, SL will make an effort to include this Privacy Policy on that page.

c) Email. Users of news services by this means can receive email updates to be sent periodically and contain selected news and product information, along with some announcements and hyperlinks to eurobateria.es site. A user wishing to unsubscribe from the mailing list of these updates may do so at any time by visiting www.eurobateria.es by sending an email to bajalista@eurobateria.es, writing TECNOINVER, SL, Benalmadena (Spain) or by calling at Tel: 952 006 432 from 9:30 to 13:30 and 16:00 to 20:00 h. Protection of Personal Information: Personal information is incorporated into a personal database that is responsible TECNOINVER, SL, entity domiciled in Avenida Estrella del Mar, 16 Bajo C, Benalmádena. This information is under the protection of the Spanish regulatory standards of the protection of personal data. The user affected by the data can exercise the data controller to their rights of opposition, access, rectification and cancellation in your case in the manner provided in these rules. Any transfer to third parties of personal data shall be covered by the consent of the affected, affected by the application of the provision of services by the third party or by any of the cases provided for in these rules.

2.Use of Information. TECNOINVER S.L. uses information obtained from its users to enhance your experience on eurobateria.es and to offer the products it sells. TECNOINVER S.L. not rent or sell to third parties any personal information about subscribers or other users. Generally TECNOINVER S.L. not reveal any personal information to third parties, except when TECNOINVER, SL believes in good faith that the law requires it or if the user has given permission. The information obtained is used to create value-added reports on the profile of users and traffic patterns of sites and then delivered to our advertisers and partners, enabling them to improve their approach to the user ad. None of the information provided to advertisers or business partners may be related to the identity or other personal information of individual users.

3. Correction of Information. Without prejudice to the rights of protection of personal information, TECNOINVER, SL gives users the ability to correct or update your user information sending an email to administrador@eurobateria.es writing to TECNOINVER, SL For questions about our privacy policy you may contact administrador@eurobateria.es.

 

Cookies policy

www.eurobateria.esuses cookies to offer you the best possible experience. Cookies are small text files that are stored on your computer or mobile phone when browsing websites.

Our cookies help us to:

· Make our site work properly by saving products in the shopping cart or payment options during the checkout process (data not stored but temporarily using cookies).
· To improve the speed and security of the store ( remembering the language selection).
· Optimize permanently this website for you.

We do not use cookies to:

· Get personally identifiable information (without your authorization).
· Obtain confidential information (without your authorization).
· Sharing information with third parties.

Cookies for anonymous statistics about visitors from Google Analytics (operated by Google Inc.)

We use to get statistics about visitors to our website, number of people, browser used, time spent on each page, browser through which access the same, etc..

 

The cookies used are:

cookies

expiration

purpose

__utma

2 years from its creation/update

Used to distinguish users and sessions. The cookie is created when you run the JavaScript library and there is no existing cookie __ utma. The cookie is updated whenever data is sent to Google Analytics.

__utmb

30 minutes after creation/update

Used to determine new sessions/visits. The cookie is created when you run the JavaScript library and there is no existing __ utmb cookie. The cookie is updated whenever data is sent to Google Analytics.

__utmc

End of browser session

Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.

__utmz

6 months from set/update

Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.

 

Cookies for Etracker's anonymous visitor statistics (managed by Etracker GmbH)

 

 

This website uses etracker technology (www.etracker.com) to collect data from visitor behavior. This data is collected anonymously for marketing and optimization purposes. All visitor data is saved using an anonymous user ID to aggregate a usage profile. Cookies may be used to collect and save this data, but the data can not be identified personally. The data will not be used to identify a visitor personally and are not aggregated with any personal data. The collection and storage of data may be refused at any time regarding to subsequent services.

 

The cookies used are as follows:

cookies

expiration

purpose

_vv

entre 7 y 30 días

Lets meet Etracker those users have visited the site more than once.

cntcookie

permanent

Established by Etracker to store the configuration settings of your analysis for this website.

Moreover, the access to some ad in our pages by clicking on it, the owner may use their own cookies, over which TECNOINVER, SL lacks jurisdiction and liability, so the user must be prevented by going to the privacy policy of the advertiser.

The user can prevent the generation of cookies by selecting the appropriate option in your browser. You can get more information at the following links:

 
 
 
 
 

 

Disabling cookies prevents proper operation of the buying process, allowing just browsing www.eurobateria.es, but without the characteristics of electronic commerce.